中文版

Corporate Culture

[Mission]

To provide simple and smooth internet experiences for users

[Vision]

To become a leading operator of internet open platform

[Values]

User-first, Excellence, Better Simple than Complex

1. User-first

Respect users and listen to them

Proactive communication to fully understand the needs of customers

Quick response to solution to users’ problems

No evasiveness from problems, though they are not within our responsibility scope

Help users spot problems before they become aware of them, and settle the possible problems in advance

2. Excellence

Hard-working, practical and responsible

Adapted to changes and free ourselves from difficulties and setbacks thus caused

Never give up in face of frustration and always seek solutions

Continuously enhance our professionalism, make proper conclusion of problems and share experience with each other, provide necessary help to colleagues and be committed to good teambuilding

Keep finding better ways of work and creative ideas to bring the performance of the individual, the department and the whole company to new levels

3.Better Simple than Complex

Love our job and understand Shunwang’s culture

Be objective

Find the right way for solutions to problems, expression of ourselves and proposing suggestions

Follow procedures, but never rigidly stick to them

Be result-oriented